1. Acceptance of Terms
By accessing or using the Blipp platform, website, mobile applications, APIs, and related services (collectively, the "Services") provided by Blipp, Inc. ("Blipp," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. Description of Services
Blipp provides a data ingestion layer for real world assets: a property documentation and intelligence platform serving the property & casualty (P&C) ecosystem and adjacent industries. Our Services include, but are not limited to: a digital vault for property documentation using AI and augmented reality technology; before-and-after damage assessment and comparison; generation of data packs for insurance carriers and claims management systems; coordination with restoration firms; and payment processing rails for restoration services. Our platform operates on a B2B2C model, embedding into partner workflows and platforms via API.
3. Account Registration
To use certain features of the Services, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information to keep it accurate and current
- Maintain the security and confidentiality of your login credentials
- Immediately notify us of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account, whether or not authorized by you
We reserve the right to suspend or terminate accounts that contain inaccurate information or that violate these Terms.
4. Use of the Platform
4.1 Permitted use
You may use the Services solely for their intended purpose of property documentation, damage assessment, claims facilitation, and related property management activities. You must comply with all applicable federal, state, and local laws and regulations when using the Services.
4.2 Prohibited conduct
You agree not to:
- Submit false, misleading, or fraudulent information, including fabricated damage reports or manipulated documentation
- Use the Services to commit or facilitate insurance fraud or any other illegal activity
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any portion of the Services
- Access or attempt to access other users' accounts or data without authorization
- Interfere with or disrupt the integrity or performance of the Services or the data contained therein
- Use automated means (bots, scrapers, crawlers) to access the Services without our written consent
- Sublicense, resell, or redistribute the Services without our written authorization
5. Property Documentation and Digital Vault
Our digital vault feature allows you to capture and store property documentation using AI and AR technology. By using this feature, you acknowledge and agree that:
- You are responsible for ensuring the accuracy and completeness of property scans and documentation you submit
- Property scans create a baseline record and are not a substitute for professional property inspections or surveys
- AI-powered assessments are provided as analytical tools and should not be solely relied upon for insurance, valuation, or safety decisions
- You have the legal right and authority to document any property you scan using our Services
- Data packs generated from your property documentation may be shared with relevant stakeholders (insurance carriers, restoration firms) as part of the claims process
6. AI-Powered Assessments
Our Services use artificial intelligence and augmented reality to analyze property conditions, assess damage, and generate reports. While we strive for accuracy, AI-generated assessments are provided on an "as is" basis and are intended to supplement, not replace, professional judgment. You acknowledge that AI assessments may contain errors or inaccuracies, and you should not rely solely on them for critical decisions regarding property valuation, insurance claims, or restoration scope. We recommend consulting with qualified professionals for final determinations on such matters.
7. Payments and Financial Terms
Blipp provides payment rails to facilitate transactions between stakeholders in the property restoration process. By using our payment features, you agree that:
- Payment processing is subject to the terms of our third-party payment processors
- Funds are released to restoration firms upon verified completion of work, as determined through our verification processes
- You are responsible for any applicable taxes associated with transactions made through the Services
- Blipp is not responsible for disputes between parties regarding the quality or scope of restoration work, though we may assist in dispute resolution at our discretion
8. Intellectual Property
The Services, including all software, algorithms, AI models, designs, text, graphics, and other content provided by Blipp, are owned by or licensed to Blipp and are protected by copyright, trademark, patent, and other intellectual property laws. You retain ownership of the content you upload to the platform, including property photographs and documentation. By uploading content, you grant Blipp a non-exclusive, worldwide, royalty-free license to use, process, store, and display your content as necessary to provide the Services.
9. API and Integration Terms
If you access our Services through an API or third-party integration, you agree to comply with any applicable API documentation and rate limits. You may not use our API to build a competing service or to access data beyond the scope authorized by the applicable API agreement. We reserve the right to modify, suspend, or discontinue API access at any time.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. BLIPP DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI-GENERATED ASSESSMENTS, DAMAGE REPORTS, OR COST ESTIMATES.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLIPP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
12. Indemnification
You agree to indemnify, defend, and hold harmless Blipp and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property, privacy, or property rights; or (d) any content you upload, submit, or transmit through the Services.
13. Termination
We may terminate or suspend your access to the Services at any time, with or without cause, upon reasonable notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We will make commercially reasonable efforts to allow you to export your property documentation data prior to account deletion.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions. Any disputes arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website, sending an email notification, or through in-app notifications. Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.
16. General Provisions
- Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and Blipp regarding the Services
- Severability: if any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect
- No waiver: the failure of Blipp to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision
- Assignment: you may not assign or transfer these Terms or your rights hereunder without our prior written consent. Blipp may assign these Terms without restriction
- Force majeure: Blipp shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, pandemics, or government actions
17. Contact Information
For questions about these Terms of Service, please contact us at hello@tryblipp.com.